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ITIL® 4 Direct Plan and Improve (DPI)

Study Method Online
Institution Learning People
Start Date Enrol anytime
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Course overview

Why choose the ITIL® 4 Direct Plan and Improve (DPI)?

The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement.

Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams.

The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation.

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Who's It For?

  • Ideal for anyone looking to understand and improve their understanding of IT’s role in business strategy

Job outcomes

  • IT Service Management

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What you'll learn

  • Introduction and overview of DPI
  • Foundation recap
  • Key concepts of DPI
  • Key principles of DPI
  • GRC and DPI
  • Continual improvement
  • Organisational change management and communication
  • Interfaces across the value chain
  • Measurement and reporting
  • Value streams

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • 14 hours

Entry requirements

  • ITIL® v4 Foundation

Find out more about the entry requirements for this course

Course features

StudentCareTM

Our passionate StudentCare™ team ensures you never feel alone on your learning journey. We understand the challenges that students can face, and provide personalised assistance and guidance, empowering you to achieve your goals with confidence.

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Learning People Alumni

Get lifelong access to our growing student alumni group. Collaborate and network with your peers, from all over the globe. And stay up to date with industry knowledge and trends and create opportunities for success.

Assessment

  • 1 x 90 minute exam, 40 questions

Testimonials

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Career Services

During your studies, the Career Services team will equip you with the knowledge needed to tackle the complex jobs market and boost your employability.

By the time you’ve completed your course, you will have the tools and confidence to dive into a role that suits you.

You will receive a dedicated Careers Service eBook, divided into 3 phases. Each phase will give insight into the jobs market with tailored support to guide your job search. You must complete the work included before unlocking the next phase of our Career Services.

Delivery

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Customised learning

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World class content

We work with best in class training providers who are usually only available to large corporate businesses.

Payment options

  • Price on request
  • Flexible, interest-free, part payment options available

Find out more about the payment options for this course

About Learning People

As Australia and New Zealand's fastest growing online education provider for the Tech and Project Management sectors, we’re passionate about providing career-ready education and support that gives you the skills and experience you need to excel in your career. Why learn with us Learning People provide a personalised learning experience to suit your past experience and future career goals. Our dedicated team of experts are here to nurture your aspirations and guide you on your learning journey, where your individual goals and needs are at the forefront. Whether you're starting as a novice or seeking to advance as an expert, we'll be by your side every step of the way to help you. 50,000+ learning assets Our expansive training library means you have the tools you need to learn in the way that best suits your needs. 97% employment success Complete our Career Services three-phase process and enjoy a 97% success rate in securing your new role. Money Back Guarantee! We're so confident in our services that if you don't secure a job 6 months after completing your studies, we'll give you your money back. 40,000+ students We've had over 40,000 students successfully complete our training and move on to new heights

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